Managed Firewall Services (MSSP) in Malaysia
SysIT provides Managed Firewall Services (MSSP) in Malaysia, delivering 24×7 monitoring, management, and optimisation of Fortinet firewalls. We act as an extension of your IT and security team to ensure continuous protection, performance, and compliance.
What Is Managed Firewall Services?
Managed Firewall Services is an outsourced security operations model where SysIT assumes responsibility for daily firewall operations, threat monitoring, policy management, incident response, and ongoing optimisation.
Scope of Managed Firewall Services
24×7 Security Monitoring
Real-time threat and intrusion monitoring.
VPN and connectivity monitoring.
Proactive alerting on abnormal activity.
Firewall Policy Management
Policy creation, modification & review.
Least-privilege enforcement.
Rule optimisation & cleanup.
Threat Prevention & Response
IPS, AV & web filtering tuning.
Threat validation & containment.
Incident escalation handling.
Performance & Health Monitoring
CPU, memory & session monitoring.
HA and failover status checks.
Preventive issue identification
Firmware & Update Management
FortiOS upgrade planning.
Security patch assessment.
Controlled upgrade & rollback.
Reporting & Visibility
Monthly security reports.
Threat and traffic insights.
Change and activity tracking.
Managed Firewall Service Tiers
Essential MSSP
Business hours monitoring.
Policy change support.
Basic reporting.
Ideal for SMEs.
Premium AMC (24×7)
24×7 monitoring.
Proactive threat response.
Regular optimisation.
Monthly reports.
Enterprise MSSP
Dedicated security oversight.
Custom SLA & escalation.
Compliance support.
Multi-site environments.
Why Choose SysIT as Your MSSP
Unlike hardware resellers, SysIT delivers a true managed security service with continuous monitoring, documented processes, and measurable outcomes — ensuring your firewall remains aligned with business and security needs.
24×7 Firewall Security Without Building a SOC
Let SysIT manage your Fortinet firewalls while your team focuses on business growth.